Yes, all annual subscription users receive an email notification 32 days before the renewal date. This email serves as a reminder that your subscription will automatically renew unless canceled in advance.
We ensure that the notification is sent, but we are not responsible for its delivery to your inbox. Email provider settings, spam filters, or automatic deletions may prevent the email from reaching you.
Our confirmation that the email was sent is based on system logs from our external payment provider, Chargebee.