You can upgrade your IQ Hashtags plan at any time. Head over to “Account settings” and click the “change” option. In the navigation panel that pops up, choose the new plan of your choice. If you upgrade in the middle of the subscription billing period, the account will be credited a pro-rated amount for the […]
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Does my IQ Hashtags subscription automatically renew?
Yes, our subscriptions renew automatically to avoid interruption to your IQ Hashtags journey. Monthly subscriptions automatically renew on the same day each month (the day you subscribed), unless cancelled. Information about renewing is visible the moment you’re purchasing a new plan, right there: You can also read about it in our terms & conditions section […]
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Do you have any discounts, offers, or promotions?
At the moment, we provide a special discount code for the yearly subscription – the most profitable one! Keep a beady eye on @iqhashtags on Instagram for all our latest offers! Also, make sure you read our IQ Hashtags Blog – that’s where we share all the upcoming promotions, valuable tips, tricks and suggestions to […]
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Can I get an invoice or payment confirmation for my IQ Hashtags purchase?
If you’ve purchased your IQ Hashtags plan after our invoices management changes – may 2021 and later – and you need payment confirmations or invoices, head over to Account settings – at the bottom of the site, you’ll find the section “Invoices” and here you’ll find your invoices and payment confirmations. If you’ve purchased IQ […]
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IQ Hashtags subscriptions – what are the differences between particular plans?
There are many crucial differences between our plans – as you upgrade, each plan includes more features and more possibilities. Let’s learn the benefits of them! FREE Plan (trial option) Allows you to analyze one Instagram profile (the handle you enter during signing up will stay associated with your account) Profile data isn’t updated afterwards […]
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How can I pay for my IQ Hashtags subscription?
You can pay using your credit card or a debit card. We accept most major credit cards. We use Stripe system to guarantee you the most secure payment process. If your credit card can’t be charged – due to a cashout or incorrect data – the system will offer you paying via Paypal.
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Refund policy – can I get my money back?
Guidelines and the full policy can be found here: terms & conditions. It includes all the cases in which your request for a refund can be approved. If your case isn’t described, we’re sorry, but the refund isn’t possible. IQ Hashtags is not responsible for refunds outside of our Refund Policy. If you feel that […]
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Can I downgrade my plan?
If you’re looking to downgrade your IQ Hashtags plan, this can be done at any time from your Account settings. Your downgrade will take effect right away, at the moment of plan modification. The overpayment will be regarded as an advance of future payment, and will be deducted from the next remittance.
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I haven’t used the tool, and I’d like to get a refund
We’re sorry to hear that you haven’t used our IQ Hashtags tool, although you purchased a subscription. Please tell us what was the reason (we’ll be thankful for an email with feedback, your opinion means the world to us!), so we can improve our platform in the future, and match up to your expectations. Unfortunately, […]
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Can I get the invoice or payment confirmation?
If you’ve purchased your IQ Hashtags plan after our invoices management changes – may 2021 and later – and you need payment confirmations or invoices, head over to Account settings – at the bottom of the site, you’ll find the section “Invoices” and here you’ll find your invoices and payment confirmations. If you’ve purchased IQ […]
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What is the difference between monthly and annual subscriptions?
When you choose the annual plan, subscriptions are charged once for the whole year of using IQ Hashtags, and will not be charged again, until 12 months are over. Long story short: when you sign up for the annual payment subscription, you pay for the entire year at the time. Why we recommend the annual […]
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I need a payment confirmation – where can I find it?
If you need the confirmation of your payment or you’d simply would like to check it: head over to Account settings at the bottom of the site, you’ll find the section “Invoices” and here you’ll find your invoices and payment confirmations. If you’ve purchased your IQ Hashtags plan before may 2021 and you need payment […]
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Can I get a discount code?
At the moment, we provide a special discount code for the yearly subscription – the most profitable one. Follow our social media and our website to get updates on the upcoming special offers and new discount codes.