Most often, the problem with account’s data refreshing occurs when: you’ve changed your Instagram username (and IQ Hashtags platform still tries to access the old one) your account’s size is too big for the IQ Hashtags plan you’ve chosen (pay attention to the size limits each plan has!) you’ve changed your account’s visibility settings on […]
Discy Latest Articles
On:
Views: 0
What can I learn in “TOP9” section?
On:
Views: 0
Banned hashtags on Instagram – what are they?!
On:
Views: 0
What are the types of banned hashtags?
On:
Views: 0
What are the consequences of using banned hashtags?
On:
Views: 0
How can I remove banned hashtags from my old posts?
On:
Views: 0
Which hashtags have been banned?
On:
Views: 0
How to use the Banned hashtags feature?
On:
Views: 0
How to use the Hashtag performance feature?
On:
Views: 0
Search type in Search Hashtags feature: related or similar?
In the “Search hashtags” feature you can determine whether you’re looking for hashtags related to your base hashtag, the one you’ve typed in, or maybe you’d prefer them to be similar to your one (they’ll include the base hashtag then). To illustrate that with examples: The base hashtag you’ve chosen: puppy Hashtags related to your […]
On:
Views: 0
How to use Search Hashtags feature?
To begin with: type in one hashtag that describes best what the photo/caption you want to post is about (or the one hashtag which generally describes your niche). Determine whether you want to get hashtags which are related to the hashtag you’ve typed in, or you’re looking for hashtags similar to this one. What’s the […]
On:
Views: 0
Post count criteria in Search Hashtags – what is it about?
You can filter the hashtags you get by using advanced criteria. The “post count” filter allows you to set the search volume (size/hashtag density) of hashtags you’d like to get. How to determine the most optimal hashtags size (search volume) matching your profile’s size? Head over to “Hashtags performance” feature, and analyze the charts to […]
On:
Views: 0
How do I find the perfect hashtags using Search hashtags feature?
Our tool will help you find the most relevant hashtags for your post. Head over to “Search hashtags”, and type in one hashtag that describes best what the photo/caption you want to post is about. Then, determine the size of hashtags (search volume) that interests you, and set the maximum and the minimum size of […]
On:
Views: 0
Avg. likes – what does this section in the Hashtag Search mean?
Here, you can overview the average number of likes for photos which are currently in TOP 9 (for a particular hashtag). This data is being updated according to changes in TOP9.
On:
Views: 0
Popular hashtags in the Profile Analysis section – what are they?
In the Profile Analysis section you can find “Popular hashtags”. They’re here to tell you precisely which hashtags you’re using most frequently. The first chart illustrates the usage (in percentage) of the best performing hashtags (your TOP 10) for all your posts. What can you use this information for? those insights may be really beneficial […]
On:
Views: 0
What are banned hashtags in the Profile Analysis section?
“Banned hashtags” in the Profile Analysis section will show you the summary of all the harmful hashtags you have used in your posts so far. Banned hashtags are the hashtags that Instagram had to put out of action, because posts with them go against Instagram’s guideline too often. Content with these hashtags isn’t displayed normally, […]
On:
Views: 0
Popular hashtags in the Profile Analysis section – what this table is about?
In the Profile Analysis section, you can overview the data from your account’s audit. “Popular Hashtags” inform you which hashtags you tend to use most frequently (you can check the frequency as well). If you analyze someone else’s account, for example the account of the influencer you want to collaborate with: it gives you clear […]
On:
Views: 0
What the Trends section in Search hashtags feature is for?
“Trends” section can give you valuable insights about hashtags that are rapidly becoming popular. By analyzing data from this table, you know exactly which hashtags (and which topics!) are gaining steam. What to do with this knowledge? Make it work in your favour. It’s a beneficial idea to apply it to your current content marketing […]
On:
Views: 0
What does the percentage index in the Trends section of Search hashtags mean?
This percentage index tells you how much the usage of particular hashtag has been increasing over recent days. By analyzing data from this table, you know exactly which hashtags (and which topics!) are gaining steam. What to do with this knowledge? Make it work in your favour! It’s a beneficial idea to apply it to […]
On:
Views: 0
How can I find trending hashtags?
From your IQ Hashtags dashboard, you need to head over to “Search hashtags” section. Then, during the research, you can select the “trends” tab to get the list of currently trending hashtags associated with given topic or niche.
On:
Views: 0
My activity – the day by day breakdown of when you post on Instagram
In the Profile Analysis section you can also examine your own Instagram activities. Here, you’ll see a bar graph breaking down your posting tendencies – you can see the day by day breakdown of your posting patterns, to check out when exactly you have published new posts most often. Our tool sums up all the […]
On:
Views: 0
My activity – the hour by hour breakdown of when you post on Instagram
In the Profile Analysis section you can also examine your own Instagram activities. Here, you’ll see a bar graph breaking down your posting tendencies – you can see the hour by hour breakdown of your posting patterns, to check out when exactly you have published new posts most often. Our tool sums up all the […]
On:
Views: 0
How can I check who from my community is my engaged, active follower?
You can find active followers analytics in the Profile Analysis section. Right there you can check who and when was interacting with your content. If you’re a GROWTH or PRO plan user, you can overview your active users’ activity by comments or likes they leave If you’re a STARTER plan user, you can analyze user’s […]
On:
Views: 0
Who are the Instagram influencers?
Put simply: influencers are the popular creators who have gathered massive audiences and have established high credibility by posting relatable content, which serves their followers. They build their tribes around particular lifestyles, interests and niches – that’s why being relatable plays a crucial role in gaining audience’s sympathy and trust. The more trust someone has […]
On:
Views: 0
Where can I overview the list of all the unique hashtags used on my profile?
Unique hashtags analytics is get-at-table in the Profile Analysis section. Right there, you can find the list of all unique hashtags you’ve ever used. What exactly is an unique hashtag? We call them unique, because we count each one of them only once – the first time you use them. Unique hashtags are all the […]
On:
Views: 0
Why engagement rate is a crucial metric and what it means for your profile’s growth
The Instagram algorithm is primarily based on interactions between profiles. It’s all about how many users are connecting with you: the more people are commenting, saving, liking, sharing and mentioning your content, the higher your engagement is – and the higher your engagement rate is, the clearer is the message for the algorithm that your […]
On:
Views: 0
Engagement rate by day – what exactly does it mean?
In the “Profile Analysis” section, you’ll find “engagement rate by day” chart. It depicts the amount of interaction your content earns relative to the size of your audience. It’s calculated as the total number of interactions your posts receive divided by your total number of followers (then multiplied by 100%). To exemplify it: Let’s say […]
On:
Views: 0
I want to upgrade my plan – how can I do that?
You can upgrade your IQ Hashtags plan at any time. Head over to “Account settings” and click the “change” option. In the navigation panel that pops up, choose the new plan of your choice. If you upgrade in the middle of the subscription billing period, the account will be credited a pro-rated amount for the […]
On:
Views: 0
Does my IQ Hashtags subscription automatically renew?
Yes, our subscriptions renew automatically to avoid interruption to your IQ Hashtags journey. Monthly subscriptions automatically renew on the same day each month (the day you subscribed), unless cancelled. Information about renewing is visible the moment you’re purchasing a new plan, right there: You can also read about it in our terms & conditions section […]
On:
Views: 0
Is there any tutorials repertoire or knowledge base about IQ Hashtags features?
Yes! We’re building our IQ Hashtags Knowledge Base – a comprehensive library of how-to guides, tutorials and troubleshooting steps. Head over to our IQ Hashtags blog to check out our massive range of helpful resources. Our mission is to provide you with a place to ask all the burning questions, and FIND ANSWERS! What is […]
On:
Views: 0
Do you have any discounts, offers, or promotions?
At the moment, we provide a special discount code for the yearly subscription – the most profitable one! Keep a beady eye on @iqhashtags on Instagram for all our latest offers! Also, make sure you read our IQ Hashtags Blog – that’s where we share all the upcoming promotions, valuable tips, tricks and suggestions to […]
On:
Views: 0
I’d like to analyze another Instagram profile – how can I do that?
Each plan includes a different number of profiles you can analyze – so choose it according to your needs! FREE plan allows you to examine one profile The STARTER plan allows you to examine one profile The GROWTH plan allows you to examine two profiles The PRO plan allows you to examine five profiles The Instagram handle(s) you enter during signing up will […]
On:
Views: 0
Free Plan limitations – what’s included and what’s not?
We have a free plan to get you started and familiar with IQ Hashtags! In the free (trial) plan there are some limitations around hashtag research, followers audit, banned hashtags check and hashtag performance bundle. Let’s learn more about them: The free plan allows you to analyze one Instagram profile (the handle you enter during […]
On:
Views: 0
Why is my account’s data not refreshing? How can I fix that?
Most often, the problem with account’s data refreshing occurs when: you’ve changed your Instagram username (and IQ Hashtags platform still tries to access the old one) your account’s size is too big for the IQ Hashtags plan you’ve chosen (pay attention to the size limits each plan has!) you’ve changed your account’s visibility settings on […]
On:
Views: 0
Can I get an invoice or payment confirmation for my IQ Hashtags purchase?
If you’ve purchased your IQ Hashtags plan after our invoices management changes – may 2021 and later – and you need payment confirmations or invoices, head over to Account settings – at the bottom of the site, you’ll find the section “Invoices” and here you’ll find your invoices and payment confirmations. If you’ve purchased IQ […]
On:
Views: 0
IQ Hashtags subscriptions – what are the differences between particular plans?
There are many crucial differences between our plans – as you upgrade, each plan includes more features and more possibilities. Let’s learn the benefits of them! FREE Plan (trial option) Allows you to analyze one Instagram profile (the handle you enter during signing up will stay associated with your account) Profile data isn’t updated afterwards […]
On:
Views: 0
How often is the analytics updated in the free plan?
In the FREE (trial) plan, the analytics data isn’t updated. This trial version is designed to help you make the decision whether IQ Hashtags is the tool for you, and it simply allows you to check out its features. To enjoy IQ Hashtags’ full functionality and gain unlimited access to all the extended features, choose […]
On:
Views: 0
I want to delete my account – how can I do that?
We’re deeply sorry to hear that you want to stop using IQ Hashtags Tool. We’ll miss you! We accept your decision with a heavy heart, and we truly hope it’s not a goodbye, but only “see you soon”! Please do contact us if you have any concerns about your account or feedback for us. If […]
On:
Views: 0
Paid plans – what are the differences between them?
As you upgrade, each plan includes more features and more possibilities. Learn the benefits of upgrading! The STARTER Plan allows you to analyze 1 profile with up to 50 000 followers. It updates the data weekly. In the STARTER plan, there are no hashtag research limits and you gain access to real time banned […]
On:
Views: 0
I want to change the email address for my account – how can I do that?
At the moment, due to security reasons, you can’t change the e-mail address associated with your IQ Hashtags account on your own, in the Account Settings section. To do so, please reach out to us at: support@iqhashtags.com or use our in-tool live chat. Provide us the necessary data: the e-mail address you’ve entered during singing […]
On:
Views: 0
Refund policy – can I get my money back?
Guidelines and the full policy can be found here: terms & conditions. It includes all the cases in which your request for a refund can be approved. If your case isn’t described, we’re sorry, but the refund isn’t possible. IQ Hashtags is not responsible for refunds outside of our Refund Policy. If you feel that […]
On:
Views: 0
Can I downgrade my plan?
If you’re looking to downgrade your IQ Hashtags plan, this can be done at any time from your Account settings. Your downgrade will take effect right away, at the moment of plan modification. The overpayment will be regarded as an advance of future payment, and will be deducted from the next remittance.
On:
Views: 0
Is there a free trial?
Yes, there is! Before purchasing a subscription to IQ Hashtags you can start a free trial to see if the application is a good fit for you. If you’d like to explore the features of IQ Hashtags before making a decision, sign up to a FREE PLAN – that’s our free trial option for anyone […]
On:
Views: 0
Can I try a paid plan for free?
If you’d like to explore the features of IQ Hashtags before making a decision, sign up to a FREE PLAN – that’s our free trial for anyone trying out our tool. When you start your free trial, you’ll be able to try out many IQ Hashtags features, but unfortunately some of them (such as profile […]
On:
Views: 0
How can I verify if I use the IQ Hashtags tool correctly?
We’re building the biggest Instagram knowledge repertoire out there! Check out our blog – we’re creating complex tutorials, guides and how-tos, for you to be armed with the content marketing secret sauce. And there’s more: IQ Hashtags repertoire offers ultra practical facts about our tool. With this blog, we focus on Instagram issues from the […]
On:
Views: 0
Is using IQ Hashtags safe for my Instagram account?
IQ Hashtags is 100% safe to use. Instagram blocks third-party apps which require login data – your password, and official authorization. We never do that – all we need is your IG handle. We understand how important security is to your account. For that reason, we never ask for your password, meaning you’ll never have […]
On:
Views: 0
I haven’t used the tool, and I’d like to get a refund
We’re sorry to hear that you haven’t used our IQ Hashtags tool, although you purchased a subscription. Please tell us what was the reason (we’ll be thankful for an email with feedback, your opinion means the world to us!), so we can improve our platform in the future, and match up to your expectations. Unfortunately, […]
On:
Views: 0
Can I find you on social media?
Sure thing! We love interacting with you, so don’t hesitate to follow us on: Instagram Facebook YouTube Pro tip: If you’re serious about growing your profile, keep up with our Instagram and Youtube Channel for advice on how to manage your Instagram growth, fine-tune your content marketing skills, and much more!
On:
Views: 0
I’ve changed my Instagram username – what now?
When you change your Instagram username, our tool can’t download the necessary data correctly. You may run into problems when trying to access Hashtag performance and Hashtag search features. To enjoy full functionality of IQ Hashtags again, your username has to be changed in our system as well. To do so, please reach out to […]
On:
Views: 0
How can I change the language in my IQ Hashtags account?
At the moment, our tool is available in two languages: English and Polish. We’re working on translating the website into a variety of languages in the near future. To change the language, head over to Account settings: in the “language” section choose your language, and click the “save” button. Personally, we recommend choosing English as […]
On:
Views: 0
Can I get the invoice or payment confirmation?
If you’ve purchased your IQ Hashtags plan after our invoices management changes – may 2021 and later – and you need payment confirmations or invoices, head over to Account settings – at the bottom of the site, you’ll find the section “Invoices” and here you’ll find your invoices and payment confirmations. If you’ve purchased IQ […]
On:
Views: 0
Do you have an IQ Hashtags mobile app?
Not yet. Currently we only have a web version for our tool. However, you can access the website on your mobile browser – it’s extremely responsive and mobile friendly.
On:
Views: 0
I entered a wrong profile’s handle, can I change it?
If pending signing up you’ve entered a different profile’s handle, not your own one but a celebrity’s or someone’s from your competitors one, just to check out how it works – when purchasing a paid plan – this profile’s handle will still be associated with your account. Is there a way to change it afterward? […]
On:
Views: 0
I’d like to scan and examine more than one profile – what should I do?
Each plan includes a different number of profiles you can analyze – choose it according to your needs. FREE plan allows you to examine one profile The STARTER plan allows you to examine one profile The GROWTH plan allows you to examine two profiles The PRO plan allows you to examine five profiles If you need to analyze more profiles than your current […]
On:
Views: 0
Profile Analysis – how many profiles can I scan and analyse?
Each plan includes a different number of profiles you can analyse: The STARTER plan allows you to examine one profile The GROWTH plan allows you to examine two profiles The PRO plan allows you to examine five profiles Keep in mind that once you submit a profile’s handle (username), it can’t be replaced with another one.
On:
Views: 0
How to contact IQ Hashtags?
If you have a paid plan, the easiest way to contact us is by using your account’s live chat feature. You can find this option under “Chat with us” button. You can also reach out to us via e-mail: support@iqhashtags.com
On:
Views: 0
What is the difference between monthly and annual subscriptions?
When you choose the annual plan, subscriptions are charged once for the whole year of using IQ Hashtags, and will not be charged again, until 12 months are over. Long story short: when you sign up for the annual payment subscription, you pay for the entire year at the time. Why we recommend the annual […]
On:
Views: 0
I need a payment confirmation – where can I find it?
If you need the confirmation of your payment or you’d simply would like to check it: head over to Account settings at the bottom of the site, you’ll find the section “Invoices” and here you’ll find your invoices and payment confirmations. If you’ve purchased your IQ Hashtags plan before may 2021 and you need payment […]
On:
Views: 0
I’d like to update my e-mail address
You can’t update your e-mail address on your own in the account settings – right now to do it, you need to contact our support team via e-mail: support@iqhashtags.com Just send us an email with: the e-mail address currently associated with your IQ Hashtags account the new e-mail address you’d like to use Important: for […]
On:
Views: 0
How to change or reset my password?
If you’d like to change or reset your password, there are two ways to do it. The first one (and the one we always recommend the most) is via Account settings. Go there and change your password manually. Log into your IQ Hashtags Account Click “Account settings” Click “Change your password” Enter your old password […]
On:
Views: 0
Can I get a discount code?
At the moment, we provide a special discount code for the yearly subscription – the most profitable one. Follow our social media and our website to get updates on the upcoming special offers and new discount codes.