If you have any questions, please email support@iqhashtags.com ✨

You will receive a response within 72 hours, although we usually reply within 24 hours.

Please make sure to include all the necessary information in your message.

• Which account does your inquiry concern?
• What is your specific question or concern? (Please be precise.)
• When did the issue start, and is it still ongoing?
• What specific data are you entering, or what filters are you selecting?
• If your inquiry relates to hashtag checks or Instagram captions, please paste the hashtag content or the full caption.
• Include screenshots or videos if possible.
• If your question is related to payments, please include the last four digits of the card used, the cardholder’s name, and a transaction confirmation (e.g., a bank PDF).
• These details will also help us locate your account if you can’t remember the email address associated with it (for paid accounts only).

After you send your message, you’ll receive an automated response from us asking for additional information or clarification of your question.

If you haven’t received a response within the specified time (3 days), please send us a follow-up email.

Occasionally, your messages may end up in the SPAM folder, and we might miss them. We do check that folder and retrieve such messages periodically, but every reminder from you is greatly appreciated and truly helps us out.

While waiting for our response, we encourage you to review our Helpdesk and Terms of Service to find answers to frequently asked questions and familiarize yourself with the terms of use.