Guidelines and the full policy can be found here: Terms & Conditions
It includes all the cases in which your request for a refund can be approved.
We’re sorry if your case isn’t described, but a refund will not be possible.
IQ Hashtags is not responsible for refunds outside of our Refund Policy.
If you feel there has been an error in handling your refund request, please contact our support team via chat or support@iqhashtags.com 